According to the Harvard Business School, increasing customer retention rates by 5% increases profits by 25% to 95%. Some say client retention is the key to unlocking a long-term stream of profits. Do you have specific techniques you use to help retain your current clients? Below are a few tips that may help you increase […]
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Do you ever get annoyed or upset when someone calls you by the wrong name or simply forgets your name? There are a lot of emotions tied to our names. Names are extremely important as it is usually the first thing we learn about a person. No matter what industry you’re in, learning someone’s name
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These days, the main source of business communication is email exchange. Do people respond well to your emails or do they seem to get ignored? When composing an email, there are a few techniques you can use to ensure that your emails make a positive impression on your reader and you get the response you
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A recent article, “Insurance Industry Poised to Add Jobs Over Next Year: Survey” on InsuranceJournal.com stated that 54.4 percent of insurance companies who were polled intend to increase their staff within the next 12 months due to an increase in business volume. Are you one of those companies who would like to hire additional staff
Video-Conferencing May Change the Way You Conduct Your Interviews Read More »
Do you ever wonder what’s standing between you and your dream job? Do you see other people getting the promotions you want before you? Take a minute and think about what the difference is between you and them? If you’re not really sure, maybe you should watch the way they communicate with other people. Chances
How Expanding Your Communication Skills Can Help You Get Ahead in Your Career Read More »
