Claims.
Accidents happen, but that’s why we have insurance. You can count on New Empire Insurance Services’ commitment to work and resolve all claims as quickly and efficiently as possible. Our team is dedicated to responding to each claim with the sense of urgency that it deserves, providing responsive service and expertise along the way.
Reporting a claim.
To report a claim, submit a completed ACORD Loss Notice to the designated email address. Please include the following information with your report when reporting a loss.
• Policy number
• Name of insured on the policy
• The date, time, and location of hte loss or damage
• Description of the loss and damage
• Name, address, and contact information
• Policy number
• Name of insured on the policy
• The date, time, and location of hte loss or damage
• Description of the loss and damage
• Name, address, and contact information
Umbrella Claims
Send claim forms along with any supporting documentation to umbrellaclaims@newempireis.com.
CondoPak Claims
Send claim forms along with any supporting documentation to condopak@newempireis.com.
All Other Claims
Send claim forms along with any supporting documentation to claims@newempireis.com.
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