With all of the other technologies out there today, it is easy to forget that one of the most important means of communication is the telephone.  Using the telephone is a simple and effective way of connecting with your clients and coworkers that most people these days seem to have forgotten about.

 

4 Reasons to pick up the Phone

Its’ Effective – When you speak to someone on the phone as opposed to text or email, the person’s tone of voice gives emotion to their words.  This allows less room for miscommunication.  When a person reads an email or a text, they can misinterpret the tone of the conversation, thus possibly causing confusion and tension.

It’s Immediate – When you call someone and they answer, you are able to handle and work through any issues or questions you have right then and there.  Often times if you text or email someone, the message will sit in their inbox until they have time to respond to it, which can leave you waiting for an answer longer than you would like.

It’s Interactive – Teleconferences can bring people together for a meeting who are located all over the country without any inconvenience or additional costs.  It is easy and beneficial especially if used in conjunction with video conferencing.

It’s More Personal – Picking up the phone to explain something to a client rather than writing a lengthy email can cut down on any sort of confusion that may occur and it shows the client that their business is important to you.  This builds a good rapport and can generate more business in the long run.

Is using the telephone as opposed to emailing clients a practice that your agency uses?  We would like to hear your thoughts on how using the telephone can help form a better relationship with your clients.

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